In 2022, IntouchCX was the winner of the Inclusive Employment Award in the Young Talent category in Bogotá. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse and collaborative future. We offer a variety of well-being activities such as yoga and meditation, both virtually and on-campus. Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ... WINNIPEG, MB, Jan. 17, 2023 /CNW/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with ...IntouchCX. 188.480 seguidores. 6 días. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Matt Wheatley. As Chief Revenue Officer, Matt is responsible for overseeing and optimizing all growth and revenue generating strategies, including sales, client growth, innovation and technology, and experience-driven solutions across multiple ecosystems. Matt has been with IntouchCX since 2010, and has held multiple roles in business ...Feb 13, 2024 · Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care platform allows their clients to utilize business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 19 years of experience, the 24-7 Intouch team takes pride in building a top to bottom brand …We’re Redefining Global CX. IntouchCX transforms the way you engage with customers so they get fast, accurate, and personalized service. Engage with customers in their preferred language, on-demand. Empower top performers in over 100 languages. Remove the language barrier to improve CSAT.IntouchCX. 188,510 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.February 13, 2024. Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology.We’re Redefining Global CX. IntouchCX transforms the way you engage with customers so they get fast, accurate, and personalized service. Engage with customers in their preferred language, on-demand. Empower top performers in over 100 languages. Remove the language barrier to improve CSAT.Well-being and our culture of care is at the core of our people strategy. It is focused on compassion, engagement, agility, and resilience to improve not only our employees’ psychological safety, but individual and collective development in areas of emotional, cognitive, physical and social awareness. We approach well-being from all angles ...Case Study: Augmented Reality Gaming Support. Augmented Reality Gaming is multi-faceted and requires an adaptable high-touch service. Gamers expect real-time support that’s fast and accurate — the exact experience a San Francisco-based AR gaming powerhouse wanted to provide. After partnering with IntouchCX they saw significant …IntouchCX | 135,017 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We’re revolutionizing the global customer ...Bogota Campus. IntouchCX’s Bogota campus is located in a new business complex, located in front of the main transport system, TransMilenio complete with large work areas, meeting rooms, spacious lounges, games, mom rooms, and a food court. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented ...Phoenix, United States. Phoenix, United States. Phoenix is one of the fastest growing cities in North America, and is home to a large pool of talented people with customer care experience. Our Phoenix campus is over 135,000 square feet and equipped with 9 tech-enabled training rooms.IntouchCX Team. February 14, 2023. WINNIPEG, MB – FEBRUARY 15, 2023 – IntouchCX has announced its expansion into Malaysia. This expansion closely follows the recent rebranding of the Company, with it changing its corporate name from 24-7 Intouch to better align with its accelerated growth, new solution offerings, and positioning as a market ...IntouchCX | LinkedIn. Consultoría de externalización y deslocalización. Winnipeg, Manitoba 188.601 seguidores. We are IntouchCX. Where innovation meets industry. Where … Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City campus is an ideal place to collaborate with your team, gain valuable knowledge, and thrive professionally. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented people who will make ... Bengaluru, India. Bengaluru (formerly Bangalore) is the capital and largest city of the Indian state of Karnataka. Often called the “Silicon Valley of India,” Bengaluru is amazingly diverse and one of the fastest-growing metropolitan areas in the country. The city is home to numerous educational and research institutions, making our campus ... Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ...IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Follow their LinkedIn page to see their latest …IntouchCX. Salaries. Average IntouchCX hourly pay ranges from approximately $16.35 per hour for Customer Service Representative to $19.00 per hour for Recruiter. The average IntouchCX salary ranges from approximately $42,189 per year for Team Supervisor to $109,548 per year for Senior System Engineer.IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Follow their LinkedIn page to see their latest … IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners. Oct 12, 2023 · WINNIPEG, MB – OCTOBER 12, 2023 – IntouchCX, a leading global customer experience and technology company, has announced its expansion into Egypt. This is the second global footprint expansion for IntouchCX in 2023. In February, the Company expanded its operations to Kuala Lumpur, Malaysia. IntouchCX plans to open its state-of-the-art center ... He oversees and develops strategies for compensation, workforce, and talent acquisition. In addition, he supports and supervises IntouchCX’s occupational health and wellness programs, disability management, and organizational diversity. Marc has led our human resources department since 2009. Before his career with us, Marc held key roles in ...10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world.Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions.IntouchCX. 188.601 seguidores. 1 semana. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ... Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.Workforce Management - IntouchCX. Home |. Solutions. Workforce Management. Manage Your Workforce in Real Time. Forecasting, planning, and managing your workforce can …Each of our IntouchCX campuses in Tegucigalpa features comfortable workspaces, rooftop cafes, and cafeterias. With just a 20-minute average commute in this transit-accessible city, you can prioritize work-life balance.Plus, a performance and customer service mindset. Term of Contract: Full Time. Permanent contract. Feel free to contact us from Monday to Friday from 8:00 AM to 6:00 PM, or visit us at 5-00 zona 13 WTC building, f1st floor, North Tower. Call us at 24112631 or send us a WhatsApp at 58139210 if you have any questions.The ability to be consistently ready to work and on time as scheduled. Reliable internet speed and broadband connection. A secure area in the home to work from. The ability to work effectively in a work-at-home setting. The understanding that although this is a Work from Home position, you must be located in Mesa / Phoenix area.Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ...May 15, 2023 · BOGOTA, COLOMBIA – MAY 15, 2023 – IntouchCX has won Gold for Best Employee Engagement Strategy at the Customer Experience Interaction Awards on May 11 in Cartagena, Colombia. Consumer Durables. We’re trained experts in the products of our brand partners, even testing products, so we can provide personalized support that fosters loyalty. IntouchCX is revolutionizing the customer experience across industries by designing personalized CX strategies for leading-edge brands. Centralizing data means information is at your fingertips, 24/7. Live data allows for real-time performance reviews, driving accountability while offering complete transparency at every touchpoint. The results are in: 39% QA Score Improvement. 89% CSAT Improvement for Email Support. 37% CSAT Improvement for eCommerce. 29% Improvement in AHT for ...November 2, 2023. Winnipeg, MB – November 2, 2023 – IntouchCX, a global leader in contact center and technology solutions, has announced the appointment of Mitul Kotecha and Shane Kozlowich as its new Co-Chief Executive Officers. Kotecha and Kozlowich, who have both been with the company for over a decade, bring a wealth of experience to ...IntouchCX is a global company that offers innovative and value-driven customer care solutions to various industries. Follow their LinkedIn page to see their latest updates, …Intouch Anywhere operates in Kingston, Jamaica. This region is home to a population with exceptional language skills and affinity for the BPO sector. Global customer care and technology company, providing value-driven solutions for over 20 years.24-7 Intouch Konsultasyon sa Outsourcing at Offshoring Winnipeg, Manitoba 112,893 tagasubaybay We are now officially IntouchCX. Visit our new LinkedIn page @IntouchCX Subaybayan I-ulat ang kompanyang ito Tungkol sa We are ...Each of our IntouchCX campuses in Tegucigalpa features comfortable workspaces, rooftop cafes, and cafeterias. With just a 20-minute average commute in this transit-accessible city, you can prioritize work-life balance. Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Learn more about the Rules and Regulations. Check the status of your referrals. See our ongoing referral promos. 10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. Orlando, United States. Orlando is home to a diverse community of educated individuals who speak a variety of languages including English, Spanish, French, and Portuguese. Our Orlando campus is over 100,000 square feet and equipped with 8 state-of-the-art training rooms. Feb 13, 2024 · Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care platform allows their clients to utilize business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 19 years of experience, the 24-7 Intouch team takes pride in building a top to bottom brand … Clark Campus. Nestled within a five-tower complex, our Clark campus enjoys a prime location adjacent to newly developed roads and railway. This campus has direct pedestrian access to Angeles City, allowing for easy exploration and convenience beyond the workplace. Leading from the Future to Revolutionize Experiences. IntouchCX challenges the status quo. Our Innovation team is a collective of disruptive mindsets, problem solvers and researchers that confront business-as-usual processes to solve the CX problems that our clients deal with today, and create new solutions for changes that are emerging for the ...Pros. Work Environment: The company has cultivated a positive and supportive work environment, which fosters collaboration and creativity. The team members are friendly, approachable, and always willing to lend a helping hand. Hybrid Work Option: The availability of a hybrid work option is a great advantage provided by the company.Intouch Anywhere operates in Kingston, Jamaica. This region is home to a population with exceptional language skills and affinity for the BPO sector. Global customer care and technology company, providing value-driven solutions for over 20 years.Complete health benefits inclusive of dental, optical etc. The worst thing is that eye appointments are not covered by their insurance. Private health , vacation and sick leave, free food No bonuses. IntouchCX benefits and perks, including insurance benefits, retirement benefits, and vacation policy. Reported anonymously by IntouchCX employees.IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Follow their LinkedIn page to see their latest …Feb 8, 2023 · Information Technology Support Services. IntouchCX. Employee Reviews. Give Feedback. 96 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more.1251 Comments. Consulting India. Works at. Nagarro. I was taking interview today for one of the candidate for my project. That guy already has 4 offers (220% hike) but he wanted to join nagarro because as per him opening in nagarro is more align to his skill set. (Asking for 250 %) I rejected him without any question.Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ...BOGOTA, COLOMBIA – October 14, 2022 – IntouchCX has won the Inclusive Employment Award presented by the Secretariat of Economic Development of the City of Bogota, Colombia. The Company won the award in the Young Talent category, which recognizes organizations that are leaders in hiring young people through the Youth Employment … IntouchCX is a company that redefines customer service for the globe’s best-known brands, offering personalized and engaging experiences for their customers. Learn how you can join their team, grow your career, and choose from 25 global campuses to work with their experts and tools. IntouchCX. 188.480 seguidores. 6 días. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Leading from the Future to Revolutionize Experiences. IntouchCX challenges the status quo. Our Innovation team is a collective of disruptive mindsets, problem solvers and researchers that confront business-as-usual processes to solve the CX problems that our clients deal with today, and create new solutions for changes that are emerging for the ...apply.intouchcx.comIntouchCX has global campuses across 9 countries, each delivering localized support and exceptional experiences for our partners and customers.Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation. Ability to listen attentively and to use the information provided by clients to tailor responses and actions to meet the client’s specific needs. Ability to work in a fast-paced, hectic, changing environment.Working as a Work from Home Customer Service Representative (Spanish Bilingual), You Will: Assist all customers through inbound calls, emails, and/or chats. Communicate a variety of information to the customer. Be an active listener and help resolve customer inquiries. Provide a meaningful and positive experience with every customer interaction.Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ...Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ... Bringing unique thought leadership and expertise, our leaders are passionate about culture, committed to performance and innovation, and obsessed about the success of our brand partners and people. Our people are our core. We are proud to employ over 25,000 people globally. From front line agents to EVPs, we hire and retain talent who embody ... In 2022, IntouchCX was the winner of the Inclusive Employment Award in the Young Talent category in Bogotá. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse and collaborative future. We offer a variety of well-being activities such as yoga and meditation, both virtually and on-campus.Athens Campus. Established in 2020, our campus is complete with spacious work stations and lounge areas for […]IntouchCX Honduras, Tegucigalpa, Honduras. 403,808 likes · 67 talking about this. Where innovation meets industry, where dreamers meet doers, and where scale meets soul. Bringing unique thought leadership and expertise, our leaders are passionate about culture, committed to performance and innovation, and obsessed about the success of our brand partners and people. Our people are our core. We are proud to employ over 25,000 people globally. From front line agents to EVPs, we hire and retain talent who embody ... IntouchCX. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. IntouchCX interview details: 42 interview questions and 42 interview reviews posted anonymously by IntouchCX interview candidates. Bringing unique thought leadership and expertise, our leaders are passionate about culture, committed to performance and innovation, and obsessed about the success of our brand partners and people. Our people are our core. We are proud to employ over 25,000 people globally. From front line agents to EVPs, we hire and retain talent who embody ... Our Intouch Anywhere philosophy is built to deliver the greatest program performance, employee engagement and retention. Our investment in global recruiting, robust technology infrastructures, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs. Vision acts as a window into the heart of your operations. By seamlessly integrating data from multiple sources, including CRM tools, Catapult, and Superpunch, Vision paints a comprehensive picture of your program's performance. This all-in-one hub transforms raw data into actionable insights, driving a deeper understanding of your operations ...IntouchCX | LinkedIn. Consultoría de externalización y deslocalización. Winnipeg, Manitoba 188.601 seguidores. We are IntouchCX. Where innovation meets industry. Where …Each of our IntouchCX campuses in Tegucigalpa features comfortable workspaces, rooftop cafes, and cafeterias. With just a 20-minute average commute in this transit-accessible city, you can prioritize work-life balance. IntouchCX is a company that provides customer experience solutions for global brands. You can contact them by phone, email, or chat to learn more about their services, careers, or CX passion. Feb 13, 2024 · February 13, 2024. Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology.
Nov 2, 2023 · Share this article. WINNIPEG, MB, Nov. 2, 2023 /PRNewswire/ - IntouchCX, a global leader in contact center and technology solutions, has announced the appointment of Mitul Kotecha and Shane .... Abby wombat soccer
Bogota, Colombia. With a vibrant bilingual talent pool, strong IT infrastructure, and competitive pricing, Bogota is ranked as one of the best cities in the world for contact center outsourcing. Our Bogota campus is over 50,000 square feet equipped with 4 training rooms. WINNIPEG, MB, Jan. 17, 2023 /CNW/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with ...IntouchCX is a global company that offers innovative and value-driven customer care solutions to various industries. Follow their LinkedIn page to see their latest updates, … We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. We’re revolutionizing the global customer experience across all industries, delivering ... apply.intouchcx.com10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business Consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. By investing in our people and technology, we deliver bar-setting customer care with a …Sep 2, 2022 · “The Best New Contact Centre award recognizes the success of robust recruitment, onboarding, learning and development, employee engagement, and health and well-being programs during the contact center’s first 18 months of operation.”Bogota, Colombia. With a vibrant bilingual talent pool, strong IT infrastructure, and competitive pricing, Bogota is ranked as one of the best cities in the world for contact center outsourcing. Our Bogota campus is over 50,000 square feet equipped with 4 training rooms.IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Follow their LinkedIn page to see their latest …It’s known for being one of the fastest-developing IT cities in India with low operating costs, robust infrastructure, and a vast labor force of neutral-accent bilingual English speakers. Our Hyderabad campus is over 90,000 square feet and features 2 floors, 14 training rooms, and 14 meeting rooms. IntouchCX Hyderabad. 188,387 followers. 5d. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. The report evaluates companies in their ... Guatemala City Campus. Country: Guatemala. Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City […] Orlando,FL Campus. Our vibrant IntouchCX Orlando campus includes branding that engages employees as extensions of our partner brands. As a valued member of our team, you’ll have the opportunity to make a significant impact in an environment dedicated to shaping the future of customer support. Working as a Work from Home Customer Service Representative (Spanish Bilingual), You Will: Assist all customers through inbound calls, emails, and/or chats. Communicate a variety of information to the customer. Be an active listener and help resolve customer inquiries. Provide a meaningful and positive experience with every customer interaction.A Brighter Future. IntouchCX is a collective of vibrant individuals, each with unique stories, aspirations, and contributions. Our Intouch Communities help us foster a workplace that's diverse, inclusive, and innovative. We are connected by purpose, driven by passion, and inspired by performance.Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.IntouchCX. 188,510 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment..