• Mail inquiries to: Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044 • Additional Information requests – If you received an Additional Information request from BCBSTX, follow the instructions provided …Blue Cross and Blue Shield of Texas does not provide legal or tax advice, and nothing herein should be construed as legal or tax advice. These materials, and any tax-related statements in them, are not intended or written to be used, and cannot be used or relied on, for the purpose of avoiding tax penalties. Telemedicine and Telehealth medical services and procedures are covered under some Blue Cross and Blue Shield of Texas (BCBSTX) PPO and HMO health care plans. If your health plan covers these services, you may get medical care from an in-network doctor or provider by mobile app, online video or phone. It can be helpful to learn about these ... Our customer satisfaction ratings are consistently above 96 percent. Focus on the member's needs, not just the question, and consider it their job to answer the "unasked" questions that may ultimately provide better assistance for the member. Have a solid track record of achieving first call resolution of members' needs more than 90 …Your Blue Cross and Blue Shield of Texas (BCBSTX) health insurance plan is ready for you. Get Started Using Your 2024 Health Plan Use these steps and make the most of …Pregnancy. Diabetes. Children’s health. High blood pressure. Sexually transmitted diseases such as HIV/AIDS. They will help you 24 hours a day, 7 days a week. Call the 24/7 Nurseline at 1-877-351-8392. If you have hearing or speech loss, you can call the TTY line toll-free at 1-800-386-4424. Note: This Value-Added Service has no limitations.Blue Cross and Blue Shield of Texas is pleased to offer health plans for individuals who qualify for the State STAR and CHIP programs. Your health and well-being is our priority. We offer quality-health service, access to our many network providers, and excellent customer service. Learn more about our plan benefits.Follow the prompts to join the Fitness Program. Or you can call the Fitness Program toll-free at (888) 762-BLUE (2583), Monday through Friday, 7 a.m. – 7 p.m. CT. Membership can be cancelled at any time by calling the Fitness Program toll-free at (888) 762-BLUE (2583). Earn 2,500 Blue Points for joining the Fitness Program and up to 300 ...Download the BCBSTX mobile app to conveniently access your member information. With the mobile app you can: Find care. Access your Medicare coverage information. Access your temporary digital member ID card, …Find affordable health plans for individuals, families, Medicare and Medicaid recipients in Texas. Learn about COVID-19 coverage, online community, careers and corporate …Phone: 1-972-766-9521. Valerie McKinney. Government Account Representative. West Texas. Email Valerie McKinney. Phone: 1-325-793-4473. Contact Us - Federal Employee Program | Blue Cross and Blue Shield of Texas. Blue Cross and Blue Shield of Texas es una aseguradora de salud estatal, propiedad de los clientes. Para nosotros, los consumidores y empleadores de Texas merecen lo mejor de ambos mundos: acceso accesible a cuidados de salud de excelente calidad y a servicios de primera categoría proporcionados por una compañía que se centra solamente en sus clientes, no en los accionistas. Blue Cross and Blue Shield of Texas Attn: Enterprise Credentialing P.O. Box 65067 Dallas, TX 75265-0267; Hospital Privileges Requirements. The requirements for hospital/clinical admitting privileges are determined by the professional provider's specialty/provider type. Blue Cross Blue Shield of Texas - Health Insurance Texas. Get a free instant rate quote and apply online today for Texas health insurance plans including individual and family health insurance, Medicare supplement, short term health insurance and health savings account (HSA) compatible plans at www.bcbstx.com. Find the phone numbers and mailing addresses for different types of BCBSTX plans and services. Whether you need to enroll, pay a bill, or get customer support, you can reach …All Blue Cross and Blue Shield of Texas (BCBSTX) fully-funded standard small group Qualified Health Plans (QHP) for 2-50 employees offer features and benefits designed with members’ health and wellbeing in mind. Popular Plans …Forms & Documents. Last Updated: Aug. 31, 2023. This Information is a solicitation for insurance. Medicare Supplement Insurance Plan Notice: *Not connected with or endorsed by the U.S. Government or Federal Medicare Program. Medicare Supplement Insurance Plans are offered by Blue Cross and Blue Shield of Texas, a Division of … Blue Access for Members SM is a powerful tool for managing your Blue Cross and Blue Shield of Texas health plan benefits. You can opt in to receive your mail digitally, find a doctor and review your coverage. Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact InformationRequest Contract/Agreement/Network Participation. We welcome all providers to apply for participation in the Blue Cross and Blue Shield (BCBSTX) networks. BCBSTX contracts with physicians, and other health care professional providers to form our provider networks which are essential for delivering quality, accessible and cost-effective health ...Compare BCBSTX health plan options online. Agent. A licensed BCBSTX authorized health plan specialist can answer questions and help you with your 2024 health care coverage. Request a health plan specialist if you don’t have one. Phone. You can call 1-888-731-0406 to speak with a BCBSTX licensed health plan specialist.The three-character prefix at the beginning of the member’s identification number is the key element used to identify and correctly route out-of-state claims to the appropriate BCBS Plan. The three-character prefix identifies the Blue Cross and Blue Shield Plan to which the member belongs. Some member’s ID cards may not have an alpha prefix ...Blue Cross MedicareRx plans cover a broad range of prescription drugs. The formulary may be different from what you’re used to, and it can change. The most current formulary is always available online. Share the formulary with your doctor and talk about the drugs you take now. You may be able to save money by choosing generic drugs.If, at any time, you think you or your child is having a mental health emergency, call us at 1-888-657-6061 (TTY: 711). You may call at any time of day or night, and on any day of the week. You will be able to talk to a mental health professional. To learn more about behavioral health services, check the STAR Member Handbook.Dental Insurance. Under the Affordable Care Act (ACA), dental coverage is free for children 18 and younger and optional for all adults. These dental plans are offered by the government when you enroll during Open Enrollment or with a qualifying life event. You can also enroll with BCBSTX if you need dental coverage in addition to your current plan.Dental coverage can be purchased as part of your Blue Cross and Blue Shield of Texas family and individual health insurance plan or as a standalone dental plan. As part of the Affordable Care Act, some Individual and Family plans …General Reimbursement Information. The following resources provide you with the information needed to administer Blue Cross and Blue Shield of Texas (BCBSTX) plans for your patients. You can find provider manuals, reimbursement documents and …If you are in crisis, call the National Suicide Prevention Lifeline at 988 or 1-800-273-8255. Last Updated: Jan. 26, 2024. Find an in-network behavioral health professional near you in Texas And the help you need to improve your mental health and overall well being.Blue Access for Employers. Blue Access for Employers is the simple and convenient way to manage your account online. Our secure producer portal provides you with instant …The PPO plan is available to clients through the Blue Choice Network, one of the largest networks in Texas. Blue Choice provides: ... More than 800,000 doctors and 6,000 hospitals contracting with Blue Cross and Blue Shield plans nationwide; For health care services required outside of Texas, members have access to the BlueCard national network ...General Reimbursement Information. The following resources provide you with the information needed to administer Blue Cross and Blue Shield of Texas (BCBSTX) plans for your patients. You can find provider manuals, reimbursement documents and …Procedure Code Lists. Prior Authorization Procedure Codes List for Fully Insured Plans and Certain ASO Groups Effective 01/01/2024 (Includes changes effective 07/01/2024) Prior Authorization Procedure Codes List for Fully Insured Plans and Certain ASO Groups Effective 01/01/2023 -12/31/2023 (Includes changes effective 10/01/2023)Welcome Blue Cross and Blue Shield of Texas members. Blue365 offers premier health and wellness discounts and is free to join. Join Blue 365. This Week’s Featured Offers . Nutrition. Health&Tea Save 20% on Health-Boosting Tea Products Plus Free Shipping Details 3.0k FavoritesOur Blue Cross and Blue Shield of Illinois member services can help you best use your health care plan. Blue Access for Members SM. With a BAM account, you'll have your health plan info, all in one place. Make a payment, find a doctor, check your claim status and get an overview of your coverage.• Mail inquiries to: Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044 • Additional Information requests – If you received an Additional Information request from BCBSTX, follow the instructions provided …Jeff Russell named new president and CEO of Blue Cross and Blue Shield of Nebraska. May 2, 2022. Supporting mental health: Recognize the signs and know where to go for care. July 27, 2022. Blue Cross and Blue Shield of Nebraska to offer a new individual plan on the ACA Marketplace for 2023, increasing coverage choices across the state.A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 753690.0720 Please submit refunds to: Blue Cross and Blue Shield of Texas Refund and Recovery Dept. 0695 ... Blue Cross and Blue Shield of Texas Dept. 0695 PO Box 120695 Dallas, TX 75312 …Blue Distinction® Specialty Care. Blue Distinction Centers. Bariatric Surgery; Cardiac Care; Cellular Immunotherapy; Fertility Care; Gene Therapy; Knee and Hip Replacement; ... Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue ...Check your benefits booklet for details. 5 Blue365 is only available to Blue Cross and Blue Shield of Texas (BCBSTX) members with active health plan coverage. Members who do not have an active health plan with BCBSTX will not be able to register on the Blue365 website. The relationship between Blue365, its vendors and BCBSTX is that of ... If you are in a crisis situation and need immediate help finding resources for care, call 1-800-252-8039 (TTY: 711) and ask to speak to a mental health clinician. BCBSTX Personal Health Assistants can help with changing appointments, finding a new provider or answering benefit questions. This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-877-774-8592.Blue Cross and Blue Shield of Texas (BCBSTX) launched MyBlue Health, an HMO network, as noted below in the following counties: Jan. 1, 2024. Comal, McLennan, and Rockwall ...BCBSTX Mobile App. Features: Find an in-network doctor, hospital or urgent care facility or search for Spanish-speaking doctors. Access your claims, coverage and deductible information. Access your temporary digital member ID card. Secure login with Face ID (iOS only) and Fingerprint ID. If you are in crisis, call the National Suicide Prevention Lifeline at 988 or 1-800-273-8255. Last Updated: Jan. 26, 2024. Find an in-network behavioral health professional near you in Texas And the help you need to improve your mental health and overall well being. Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield AssociationSmall Business Health Insurance Plans Designed to Fit Any Size Small Business and Budget. Now it is more convenient than ever to purchase small business health insurance coverage for your employees. It shouldn’t be complicated or stressful to shop health insurance for small business. By requesting a Blue Cross and Blue Shield of Texas …Your 2024 Health Plan Options. Your health care coverage is your choice. You can renew your current health plan or enroll in a new health plan during the Open Enrollment Period from. November 1, 2023 - January 16, 2024. Here are your 2 choices:Your Blue Cross and Blue Shield of Texas (BCBSTX) health insurance plan is ready for you. Get Started Using Your 2024 Health Plan Use these steps and make the most of … Blue Advantage HMO SM offers 4 Gold plans. Blue Advantage plans are lower-cost HMO plans available to residents across Texas. These plans include a network of over 370 hospitals and over 100,000 doctors. Blue Advantage Plus SM offers 3 Gold plans. Blue Advantage Plus is offered throughout the state of Texas. Blue Cross Blue Shield of Texas Claims Overpayments Dept. CH 14212 Palatine, IL 60055-4212; Courier Address: Blue Cross Blue Shield of Texas Claims Overpayments Box 14212 5505 North Cumberland Ave., Ste. 307 Chicago, IL 60656-1471; Claims Status Inquiries. Payer ID – HCSVC; Appeals. If you are in a crisis situation and need immediate help finding resources for care, call 1-800-252-8039 (TTY: 711) and ask to speak to a mental health clinician. BCBSTX Personal Health Assistants can help with changing appointments, finding a new provider or answering benefit questions. Find a Dentist. Choose a dental network from the list below to search for a dentist. If your Blue Cross and Blue Shield of Texas plan includes pediatric dental coverage, choose "BlueCare Dental SM " as your network. To find out if your plan includes pediatric dental coverage, please check your Summary of Benefits and Coverage (SBC).Blue Cross and Blue Shield of Texas (BCBSTX) Medical Policies are based on scientific and medical research. They are often used as guidelines for coverage determinations in health care benefit programs.Medicaid is a state-run program that helps those in need get health insurance. It is meant for people with a low income or a disability. The state determines who qualifies for Medicaid based on federal guidelines. Once you qualify, you can pick a health plan. BCBSTX's Medicaid plans can help meet your health care needs.Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact InformationIn-Network Options. When receiving services from a lab, specialty pharmacy, or durable medical equipment (DME) provider, it's important to make sure that the provider is in your network. A laboratory must be in-network in the state your referring provider is located. A specialty pharmacy must be in-network in the state your ordering physician ...Individual and family health insurance plans from Blue Cross and Blue Shield of Texas deliver outstanding coverage and service. BCBSTX is the leader in individual and family …Register for Blue Access for Members SM (BAM SM) to access everything you need to stay informed about your health care. Once you register, you’ll enjoy all the benefits: Access your digital member ID card. View claims status and history. Review health care benefit information. Find a doctor or pharmacy near you.COVID-19 PHE Ends. We’re here to keep you informed about how the end of the COVID-19 public health emergency affects your benefit coverage. The Biden Administration ended the COVID-19 public health emergency on May 11, 2023. Some of your COVID-19 benefits have changed with the end of the public health emergency. Vaccines. Tests and Testing Sites.If you are in crisis, call the National Suicide Prevention Lifeline at 988 or 1-800-273-8255. Last Updated: Jan. 26, 2024. Find an in-network behavioral health professional near you in Texas And the help you need to improve your mental health and overall well being.Blue Cross Group Medicare Advantage Open Access (PPO)SM Plan. Choose providers that accept Medicare nationwide without network restrictions at the same benefit levels for in and out of network providers. Providers must 1) accept Medicare; 2) agree to see you as a patient; and 3) agree to bill Blue Cross and Blue Shield of Texas (BCBSTX).1. Go Through a Life Event That Qualifies. If you've gone through certain life events, you may be able to enroll in a health plan during Special Enrollment. 2. Understand Your Timeline. In most cases, you have 60 days (including weekends and holidays) from the date of your qualifying life event to buy a new health plan.Finding a Virtual Visits doctor is easy. You'll: Log in to Blue Access for Members SM. On the BAM homepage dashboard, select Find All Care under Find Care. Select the Virtual Visits link under the page's Find Care title 2. Click the Schedule a Virtual Visit button and sign up on MDLIVE's website. You can meet with the next available ...• Mail inquiries to: Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044 • Additional Information requests – If you received an Additional Information request from BCBSTX, follow the instructions provided and …Basic Guest Search. Even if you're not a member, you can answer a few questions to find the right network to search for doctors. Search for Doctors as a Guest. In addition to staying in network, you or your doctor may need to get benefit approval or “prior authorization” before you get treatment for certain services for them to be covered.You can call the customer service number listed on the back of your Blue Cross and Blue Shield of Texas (BCBSTX) member ID card to make sure the right email and mobile number is linked to your account or to change your contact preferences. ... a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue … Search for Doctors as a Guest. In addition to staying in network, you or your doctor may need to get benefit approval or “prior authorization” before you get treatment for certain services for them to be covered. Please check your benefit booklet or your plan's terms if you are unsure. • Mail inquiries to: Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044 • Additional Information requests – If you received an Additional Information request from BCBSTX, follow the instructions provided … Tips to Find a Doctor or Hospital. When you need to find a doctor or hospital, take the time to research your options. Follow the steps below to help find a provider or medical facility that meets your needs. 1. Check Your Provider Network. Here's How It Works. Using your digital member ID card at your doctor’s office is quick and easy: Step 1. Log in to the BCBSTX mobile app. Step 2. On the dashboard, tap the Member ID Card icon. Step 3. That’s it. You’re now looking at your digital member ID card.The three-character prefix at the beginning of the member’s identification number is the key element used to identify and correctly route out-of-state claims to the appropriate BCBS Plan. The three-character prefix identifies the Blue Cross and Blue Shield Plan to which the member belongs. Some member’s ID cards may not have an alpha prefix ...Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact InformationPrenatal and Postpartum Care measures the percentage of deliveries in which members: Had a prenatal care visit in the first trimester, on or before the …Blue Access for Producers SM. After you contract or onboard with us, you'll receive a nine-digit producer identification number from BCBSTX. This number allows you to register for Blue Access for Producers. BAP is our secure hub for producers. From BAP you can access tools for your Group, Medicare or Individual & Family Markets clients.Blue Cross and Blue Shield of Texas plans give you and your employees more access to care with in-network Telehealth visits at the same cost as an in-office visit. Health Savings Account (HSA) Plans. Select an HSA plan for you and your employees that features $0 copay for some preventive drugs. HSA plans help employees stick to their treatment ... Compare and apply for Texas health insurance plans online at BCBSTX. Find individual and family, Medicare, short-term and HSA compatible plans and get a free quote. Blue Cross MedicareRx plans go beyond Original Medicare to offer coverage for prescription drugs. Whether you have a few prescriptions or a lot, Blue Cross and Blue Shield of Texas offers plans that can work for your health care needs and budget. The Blue Cross MedicareRx Value SM and Blue Cross MedicareRx Choice SM plans have a … These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership. Log in to Blue Access for Members SM (BAM SM) Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider; Pay your bill; Review benefits, account balances, claims status and more A diverse supply chain is critical to our ability to innovate, maximize our operational effectiveness, and ultimately enhance our ability to serve our members. Our total spend with diverse suppliers increased from 6.66% in 2022 to 7.23% in 2023, representing disbursements of $176.7 million to diverse-owned businesses.*.Small Business Health Insurance Plans Designed to Fit Any Size Small Business and Budget. Now it is more convenient than ever to purchase small business health insurance coverage for your employees. It shouldn’t be complicated or stressful to shop health insurance for small business. By requesting a Blue Cross and Blue Shield of Texas … The Health of America. Data driven insights, stories of inspired healthcare solutions and the interactive BCBS Health Index. Learn More. Nearly one in three Americans rely on Blue Cross Blue Shield companies for access to safe, quality, and affordable healthcare. Blue Cross and Blue Shield of Texas does not provide legal or tax advice, and nothing herein should be construed as legal or tax advice. These materials, and any tax-related statements in them, are not intended or written to be used, and cannot be used or relied on, for the purpose of avoiding tax penalties.Our customer satisfaction ratings are consistently above 96 percent. Focus on the member's needs, not just the question, and consider it their job to answer the "unasked" questions that may ultimately provide better assistance for the member. Have a solid track record of achieving first call resolution of members' needs more than 90 …Blue Cross and BlueShield of Texas contracts with ModivCare to provide NEMT to STAR members as a covered benefit through Texas Medicaid. Call 1-866-824-1565 between 8 a.m. and 5 p.m. Central Time, Monday through Friday, for more information about NEMT or to schedule a ride. Rides are available 24 hours a day, 7 days a week. Search for Doctors as a Guest. In addition to staying in network, you or your doctor may need to get benefit approval or “prior authorization” before you get treatment for certain services for them to be covered. Please check your benefit booklet or your plan's terms if you are unsure. Procedure Code Lists. Prior Authorization Procedure Codes List for Fully Insured Plans and Certain ASO Groups Effective 01/01/2024 (Includes changes effective 07/01/2024) Prior Authorization Procedure Codes List for Fully Insured Plans and Certain ASO Groups Effective 01/01/2023 -12/31/2023 (Includes changes effective 10/01/2023)Tell us what you’d like to do. Find a Doctor, Lab, or Hospital. Choose a Primary Care Provider (PCP) Find Benefit Details. Schedule a Virtual Visit. Earn Rewards with …
Insurance products issued by Dearborn Life Insurance Company, 701 E. 22nd St. Suite 300, Lombard, IL 60148. Blue Cross and Blue Shield of Texas is the trade name of Dearborn Life Insurance Company, an independent licensee of …. Schoa
Blue Cross Blue Shield members can search for doctors, hospitals and dentists: In the United States, Puerto Rico and U.S. Virgin Islands. Outside the United States. Select Blue Cross Blue Shield Global™ or GeoBlue if you have international coverage and need to find care outside the United States. Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider. Pay your bill. Review benefits, account balances, claims …Tell us what you’d like to do. Find a Doctor, Lab, or Hospital. Choose a Primary Care Provider (PCP) Find Benefit Details. Schedule a Virtual Visit. Earn Rewards with … Search for Doctors as a Guest. In addition to staying in network, you or your doctor may need to get benefit approval or “prior authorization” before you get treatment for certain services for them to be covered. Please check your benefit booklet or your plan's terms if you are unsure. Group Health Insurance Plans Built for Business. Your employees are your most valuable assets. Whatever the size of your business, health plans from Blue Cross and Blue Shield of Texas (BCBSTX) can help you create a healthier and more productive workplace that attracts and retains top talent. With health insurance plans that balance ... Blue Distinction® Specialty Care. Blue Distinction Centers. Bariatric Surgery; Cardiac Care; Cellular Immunotherapy; Fertility Care; Gene Therapy; Knee and Hip Replacement; ... Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue ...All Blue Cross and Blue Shield of Texas Bronze plans offer the same set of health benefits, quality and amount of care. Your Bronze plan options are different in how much you’ll pay each month, how much of your health care bill is covered for things like hospital visits and prescriptions and how much your out-of-pocket costs are: Bronze plans have …General Reimbursement Information. The following resources provide you with the information needed to administer Blue Cross and Blue Shield of Texas (BCBSTX) plans for your patients. You can find provider manuals, reimbursement documents and …General Reimbursement Information. The following resources provide you with the information needed to administer Blue Cross and Blue Shield of Texas (BCBSTX) plans for your patients. You can find provider manuals, reimbursement documents and …Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider. Pay your bill. Review benefits, account balances, claims … Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411-4375 1-361-878-1623 Fax: 361-852-0624 Email to submit provider inquiries and questions. Dallas and East Texas. See "North Texas" El Paso. Blue Cross and Blue Shield of Texas 114 Mesa Park Dr. Suite #300 El Paso, TX 79912 -6156 1-915-496-6600, press 2 Fax: 915 ... Search for Doctors as a Guest. In addition to staying in network, you or your doctor may need to get benefit approval or “prior authorization” before you get treatment for certain services for them to be covered. Please check your benefit booklet or your plan's terms if you are unsure. Texas: 800-451-0287 877-774-8592 (Blue Cross Medicare Advantage Plans) 877-299-2377 (Blue Essential Plans) 800-676-2583 (Blue Card - Eligibility) ... 855-558-1443 (Anthem Blue Cross Blue Shield Medicaid Plan) Wyoming: 800-442-2376: CMS 1500 blocks instructions in Medical Billing; BCBS Federal Phone Number ;Individual and family health insurance plans from Blue Cross and Blue Shield of Texas deliver outstanding coverage and service. BCBSTX is the leader in individual and family …Prior Authorization Requests for Medical Care and Medications. Some medical services and medications may need a prior authorization (PA), sometimes called a “pre-authorization,” before care or medication can be covered as a benefit. Ask your provider to go to Prior Authorization Requests to get forms and information on services that may ...Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact Information.